Nido Student is a Property Management Company, which means that we manage properties on behalf of many private owners and landlords. Our priority is and will always be the wellbeing of the people who live with us, and we work incredibly hard to ensure that our residents are safe and well. Despite having many stakeholders, we work closely with each one to advise and make the necessary recommendations, so that collectively we can do the right thing for our residents. We are who we are because of our residents, and they are always at the heart of everything we do.
These are tough times for everyone, and we are doing the best we can to ensure every student’s physical & mental wellbeing is protected as far as possible. We’re sincerely grateful for the efforts of our team which have gone above and beyond what anyone could have expected. Protecting and supporting our Nido community continues to be our top priority.
While we have adapted and introduced new initiatives from virtual events to increased cleaning regimes, we have also done everything we can to support our students financially, with offers of financial relief available across our international portfolio. Because more than a third of our customers are international students - many of whom have stayed in residence – all our residences have remained open and we have done everything we can to adapt and ensure every resident is being looked after.
Though we have detailed, cross-border crisis and contingency planning in place for a range of scenarios, unfortunately , nobody has a manual to work from in managing Covid-19 and this is clearly a learning experience for everyone. We’re extremely grateful to our students for their understanding and will continue to do all we can to support them.
We have created a COVID-19 FAQ to support and advise the students who live with us and their parents, which can be found below. The FAQs will be updated regularly, we advise you to revisit this page for the latest information.
If you have any further questions, or require any additional support, please do not hesitate to email your residence team directly.
Last updated: 22.09.2020
COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.
Based on current evidence, symptoms include fever (high temperature), a continuous cough, chest tightness or shortness of breath.
The HSE advises the following:
Stay at home if you have either:
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you’re staying at home.
Testing for coronavirus is not needed if you’re staying at home.
Please let a member of the Nido residence know immediately (preferably via phone) if you have symptoms of coronavirus and need to self-isolate. We can provide you with the advice and the support you will require during this time.
How long to stay at home
Read the HSE advice about staying at home.
Use the 111 online coronavirus service if:
Only call 111 if you cannot get help online.
Coronavirus (COVID-19) can make anyone seriously ill. But for some people, the risk is higher.
There are 2 levels of higher risk:
If you are part of any of the above groups, please visit the HSE site for more information and advice: here
It is perfectly understandable that you might be anxious or worried about coronavirus and the impact it could have on your life, particularly because this might include being asked to stay at home or to avoid other people.
Mind has created a guide here focusing on staying mentally healthy in light of the current situation and we would encourage any students who feel concerned to read the information carefully.
The NHS has also issued the following advice to assist you in looking after your mental health by staying mentally and physically active during this time, such as:
– Look for ideas of exercises you can do at home
– Spend time doing things you enjoy – this might include reading, cooking, other indoor hobbies or listening to the radio or watching TV programmes
– Try to eat healthy, well-balanced meals, drink enough water and try to avoid smoking, alcohol and drugs
– Keep your windows open to let in fresh air, get some natural sunlight if you can, or get outside into the garden (where possible)
You can also go for a walk or exercise outdoors once a day if you stay more than 2 metres from others.
When we have a case or cases at one of our properties, we will act quickly and decisively to ensure those affected receive the appropriate support, guidance, and treatment and are able to self-isolate. We will also ensure all residents are given the appropriate information and advice to manage the risks. If we or Public Health England believe you have been in contact with a known case, you will be informed, and offered the appropriate support.
The health safety and wellbeing of our students is our top priority. An operational and strategic response group convenes daily, headed by our CEO Brian Welsh. We are monitoring the situation closely and proactively following healthcare and government advice from the World Health Organization, HSE, and the Department of Foreign affairs to help ensure we are effectively managing the implications of coronavirus and responding as necessary.
Within our residences:
Due to the new variant of Covid-19 which has been spreading across the UK, travel from the UK into Ireland is subject to entry restrictions. For the most updated information, please visit: https://www.gov.uk/foreign-travel-advice/ireland
All arrivals, including Irish residents, will be asked to restrict their movement for 14 days on arrival. Arrivals from Northern Ireland are exempt.
Before your arrival in Ireland, you must complete a passenger locator form. You must present these details on your arrival in Ireland. This applies to both visitors and Irish residents.
Of course. As you will have seen, our residence remains open and operating safely according to the latest HSE, World Health Organization and government advice. Nido continues to be your home, and our dedicated residence team are available to help support you and all our residents who continue to live with us.
The communal spaces remain open in line with government restrictions. Extra cleaning of the common rooms is done to ensure the safety of the residents. A limited amount of people can access the common rooms at the same time. The communal spaces will close if there are multiple infections at the residence, to ensure everyone’s safety.
We would ask that students who show cold or flu-like symptoms as described on these pages self- isolate and follow the government’s stay at home advice.
The Laundry room is still available for use, however, to protect your health and safety and ensure we adhere to the latest government social distancing measures, we advise the following:
You may still receive parcels, however, please note reception will be closed at times and we will not be collecting parcels on your behalf. Please ensure you are available to receive parcels directly from delivery drivers. Following government guidance, we also advise you to do online food shopping, to ensure you can stay at home and keep safe.
As a precaution and in accordance with the government guidance, we have cancelled our physical events. You will be notified when they recommence. In the meantime, we have a number of virtual events that have proven very popular. Join our virtual events via our Facebook or Instagram (@nidostudent_ie).
In accordance with government guidance, we advise against having visitors at the residence.
Please ask them to read the information on these pages so they are familiar with the steps Nido Student is taking to limit the risk of coronavirus infection at our residences.
Please keep in touch with them regularly to let them know you are OK.
We encourage you to draw on support you might have through your friends, family and other networks during this time. Try to stay in touch with those around you over the phone or online. Let people know how you would like to stay in touch and build that into your routine. This is also important in looking after your mental wellbeing and you may find it helpful to talk to them about how you are feeling.
Remember it is OK to share your concerns with others you trust and in doing so you may end up providing support to them too.
We understand that this is a worrying time and you may be feeling anxious about the safety of your child. Rest assured, the health, safety and wellbeing of our students is our top priority. We are continuing to update our protocol as the situation evolves and have put robust measures in place to minimise the risk of contracting coronavirus in our residences.
The mental wellbeing of our students is just as important to us as their physical wellbeing. We recognise that during this uncertain and challenging time, our students may be feeling anxious and stressed. We are supporting them with professional resources on wellbeing in addition to sharing our own content and ideas on how they can stay positive, active and connected.
Please stay in close touch with your child. Encourage them to familiarise themselves with the information and advice available on these pages. Also, ask them to check their email accounts regularly for any updates.
We will continue to ensure they have the information and support they need and would appreciate your support in also encouraging them to follow the latest advice and guidance.
Please consult and observe the latest advice from the Government on travelling. Countries around the globe have imposed heightened health screenings on entry or exit at their borders and many have taken the decision to suspend travel or entry to foreign nationals.
We strongly advise travellers to confirm their flight status in advance of travel, to allow additional time for immigration and health screenings at airports and check the latest requirements and updates for your destination.
As the situations continues to change, please note that only viewings by appointment are allowed. Contact us at email@example.com to make your appointment.
Across the Nido portfolio there have been some cancellations from international students as a result of Covid-19 which is to be expected. However, bookings overall are in line with 2019. Our stringent measures together with flexible booking policies for both overseas and domestic students have both reassured and provided confidence in Nido as the accommodation of choice, particularly in the current environment.
Our response would be to isolate the cluster and attempt to contact all those they may have come into contact with. We also carry out extra deep cleaning of the residence and common areas and close communal space until this has happened. We then carefully manage spaces once they reopen.
We are engaging with the students, have employed a zero-tolerance stance on any breaking of curfews or government rules and have implemented an increased security presence across all residences.
• World Health Organization (WHO).
• European Centre for Disease Prevention and Control (ECDC)
• Health Protection Surveillance Centre (HPSC)
• Health Service Executive (HSE)
• Department of Foreign Affairs: Travel advice
• Department of Education: Back to school, Health advice for parents and children
• Department of Transport: Travel and transport advice
• Health and Safety Authority